What is SIM activation?
To get your SIM working, you need to activate it first. This means linking the 6 digit code on your SIM card to you as a member and enabling you to get started.
You can do that online now with your debit or credit card.
Alternatively, you can buy a top-up voucher offline and then return online to this page to activate your SIM.
Lost the plastic that holds your SIM card?
Is your 6 digit code appearing as invalid?
- Make sure you are using capital letters
- Make sure you do not enter '0' or 'O' (As we do not allow those characters on six digit codes). Enter 'Q' instead.
Still not working?
- Try entering the 19 digits printed in your SIM card (right before 3Ggg1*).
- And if you have a Nano SIM, please enter 894411 followed by the 13 digit code on your SIM.
If you are still having problems please contact an agent.