Unlocking a phone on Virgin Mobile costs £15.
For security reasons, Virgin require you to register the device you wish to unlock with them before they carry out the service. You will also need to pay all charges owing on the account before they can unlock your phone.
You can contact their team using the following details:
0845 6000 789 (789 from your Virgin Media handset) in the UK or by writing to them at Virgin Media, The Team, PO Box 2692, Trowbridge, Wiltshire BA14 0WX (or message them from their website).
Also refer to their tariff page and terms of service for more information.
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