Roaming with giffgaff

Yes. You can roam in the EU and selected destinations just like at home at no extra cost. This means that making calls and sending texts in these countries will work just like they do in the UK while you have an active plan.

For data, our plans have a fair use roaming limit of 5 GB. You’ll only be charged 10p/MB while roaming if you go over that 5 GB cap.

If you’re travelling outside the EU and selected destinations there are different charges for calls, texts and data depending on the country.

You sure can. If you’re using the giffgaff app, head to ‘account’, then ‘service settings’, hit ‘roaming’. Here you can notifications on/off.

If you’re on our site, pop over to your dashboard, then head to ‘profile and settings.’ Once you’re here, just scroll down to ‘roaming’ where you can toggle notifications on and off.

If you’re roaming in the EU and selected destinations and use up all of your plan data, or go over the 5 GB limit, you'll be charged 10p/MB for data usage. In the rest of the world there are higher charges depending on the country.

Our standard Always On rules apply, after you use up 80 GB of full speed data your speed will be reduced to between 8am and midnight GMT.

If you’re in the UK but want to see your remaining roaming balance, open the app and tap the ‘info’ link next to your plan.

For costs of calling premium numbers starting with 084, 087 or 09 while roaming, see our pricing page.

UK freephone 080 numbers are chargeable while overseas. But most companies will have an alternative +44 number you can call that will be included in your plan.

Inclusive roaming is created for giffgaff members who typically reside in the UK, and is ideal for short trips to EU countries and selected destinations.

The vast majority of our members will be eligible without needing to do anything extra, but if you don’t meet the necessary criteria, or go against our fair usage guidelines, then inclusive roaming may be switched off. You’ll still be able to use your phone in the EU and selected destinations if you have credit, but you'll be charged 3.2p/minute, 1p/text, 10p/MB. If you don’t meet the criteria or go against our fair usage guidelines and have a plan but no credit, you won’t be able to use our service in the EU and selected destinations.

To make things easy, we automatically turn on EU and selected destinations roaming when you buy a plan. However, if we can’t see any recent UK usage, we’ll send you an email and SMS asking for proof of residency in the UK. You must give this to us within 14 days, to ensure you remain eligible and your inclusive roaming stays turned on. You can submit various documents as proof of UK residency. Find out more.

If you fail to submit such evidence, you’ll receive an email advising you of your impending ineligibility for inclusive roaming and an SMS shortly thereafter confirming your inclusive roaming has been switched off. If you submit the required bits at a later stage, (or if we see evidence of UK usage) your inclusive roaming will be turned on again.

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Greece, Guadeloupe, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Mayotte, Netherlands, Norway, Poland, Portugal, Reunion, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Ukraine

Please note: Not all countries in Europe are included. Please use the Roaming Price Checker tool above to confirm before you travel.