giffgaff named Uswitch Network of the Year 2023

We’re buzzing to announce that giffgaff has been named Uswitch Network of the Year 2023. This is a huge honour, and we’re so grateful to all our wondrous members for choosing giffgaff. But we also know our work doesn’t stop here.

That’s why we’re itching to tell you everything we’re up to as we continue our mission to make giffgaff the best mobile network in the UK.

What makes giffgaff so special?

Here are just a few reasons we were awarded Network of the Year:

• Flexible SIM plans: We offer a variety of flexible plans to fit everyone’s needs: you can choose a contract, monthly rolling or pay as you go plan.
• Great value for money: We’re committed to providing our customers with great value for money. Our SIM-only plans start at just £6 a month and come packed with features.
• B Corp Certified: We’ve always been motivated to do the right thing for our members, our community and the planet. That’s why we’re so proud to be a certified B Corp company, taking responsibility for making a positive impact.
• Great customer service: We know that customer service is key, which is why we offer 24/7 support online. Our member service team is always happy to help with any burning questions or issues you may have.
• Friendly community: One of our greatest achievements is our community of friendly and supportive giffgaff members. We love hearing from you all and helping you out, and love to see you helping each other out too.

Here’s what one of our lovely members has to say:

“I was spending £40 plus a month on a pay as you go scheme from a major supermarket. I saw an advert for giffgaff and decided to give it a trial.

I discovered goodybags and wow! For £8 a month I now have all I need, no messing about, no fuss, no continuous marketing calls and emails, just straightforward calls and data. Absolutely brilliant, thank you giffgaff.” – Colin Hodgson, TrustPilot

What’s next for giffgaff?

We’re always looking for ways to move forward, and we have a lot of exciting plans in the pipeline. Here are a few of the things we’re working on:

• Expanding our network: We’re constantly working to improve our network coverage, so you can stay connected wherever you are.
• Adding new features and benefits: Our latest offering is our Good Contracts, which give you all the benefits of a traditional contract, with the added flexibility of a pay-as-you-go plan. Hooray.
• Making giffgaff even more community-driven: We want giffgaff to be a place where people can come together and connect. We’re working on new ways to make it easier for our members to get involved and share their ideas.
• Honouring our B Corp commitment: Our shiny new B Corp status gives us clear targets on what we need to work towards to get even more goodness into giffgaff.

We’re excited to see what the future holds, and we can’t wait to continue to improve our service and make it the best it can be.

“giffgaff is a great provider to be with. The freedom to choose your bundle month on month, no long contracts. Good coverage whenever I travel, and support if I ever need it. Thanks giffgaff.” – Lester Ayling, TrustPilot

Thank you to our members

We couldn’t have won this award without the support of our amazing members. A massive thanks for voting for us and for choosing giffgaff.

We’re committed to providing our members with the best possible service, and we’re always looking for ways to improve. Let us know if there’s anything else we can do to make giffgaff an even better network for you on the giffgaff community forum.