How to get the most out of the giffgaff app

You might know that giffgaff has a mobile app, but did you know that it’s jam-packed with helpful features that could make managing your data even easier?

The giffgaff app is free and available for download in Apple’s App Store for iPhone and iPad, the Google Play Store for Android devices and Huawei’s AppGallery for Huawei phones.

In this blog, we’ll share our favourite giffgaff app features so you can get the most out of this essential app for members of the giffgaff community.

Check your data, change plans and more

Data warrior or data worrier? In the giffgaff app, it’s easy to see how much data you’ve used, how much you’ve got left and when your current plan expires. You can also toggle whether your plan auto-renews or not, or even set up what your next plan will be. So if you have some time away from home coming up and you know you’ll need to use a lot of data, you can be prepared.

If you’ve yet to sign up for your giffgaff SIM only deal, you can of course choose one here too. Nice one.

Check your credit usage and change service settings

There’s a dedicated section for checking your credit usage, breaking each charge by its category. You can also access service settings from a link further down, giving you the option to disable the ability to make calls or receive texts from premium rate numbers, make international calls, receive calls or texts while roaming and implement a roaming cap. It’s all useful stuff, so take a look.

Add multiple giffgaff accounts

Need to manage multiple giffgaff accounts? You can do it all from one giffgaff app. Just visit the Account tab, then press the plus icon in the upper right to add a second (or third) account.

From here, it’s easy to switch between accounts to make sure everyone is sorted.

Access thousands of UK Wi-Fi hotspots

Did you know the giffgaff app is your free ticket to thousands of Wi-Fi hotspots across the UK?

Visit the Account tab, then tap on WiFi Extra to automatically connect to WiFi Extra hotspots on the London Underground and across the country.

Need to work between hotspots? Use our essential guide to mobile tethering to help link your laptop up to 4G on the go.

See your member perks

As a giffgaff member, we’re always looking out for you – so we’ve partnered with a select few companies to offer discounts on their most popular services.

Right now, you can save £30 on a screen repair from iSmash, get a free three day trial of educational app Uptime, or save money on your energy bill with Switchd. These perks change over time, so check out the perks section of the app to see the latest offers.

Did you know, you can earn money by introducing new members to giffgaff?

Get help from the giffgaff community

Need a hand? The giffgaff app includes a whole help section with quick links to common tasks like enabling adult content, porting your number to giffgaff or checking your network status, plus a range of support options from our super-helpful community to our dedicated email agents.

There’s plenty you can learn here, so make the giffgaff app your first stop if you’ve got a question or query.

Join the discussion

The giffgaff community is chock-full of lovely people, and you can take part in discussions right from the giffgaff app on a wide range of topics.

You can even earn payback each month by helping your fellow members. We’re better together, so jump in and take part! Join us online in the giffgaff community forums.

Wrapping up

I hope you’ve learned a lot about the hand-crafted giffgaff app and what a handy companion it can be. If you’ve got questions or comments, feel free to join us in the giffgaff community forums or tweet me @wsjudd. Thanks for reading and we’ll see you next time!