We think beyond our four walls (actually seven-ish, our office is kinda eccentric like that) to include our members and community. We see ourselves as being a part of a bigger picture, which is why we take the meaning of our name, giffgaff means mutual giving, to heart in all that we do.
We like this home of ours and we want to make sure future giffgaff members can experience it the same way we do now. We're not claiming we're going to save the world, but we firmly believe in doing our part. For example, we're online only. We don't do wasteful shops or excessive call centres. We also recycle unfixable handsets that arrive in our repair centre.
We try to do our part to make the world a better place by helping charities and support causes selected by our members. Every Payback period (bi-annually) our members can chose to donate their points - which we then convert to cash. Learn more about the charities we have recently supported here